Reports To: U.S. based Global Program Director, with a dotted line to the Kenya Country Lead for partnership on all local programming.
Location: Kenya-based, with regular travel for program delivery
Level: Lead | Full-Time Consultant (Contract with US based Org)
Manages: Mizizi Training and Lead Facilitator; Kenya-based communications consultants or volunteers supporting Mizizi, as applicable
Works Closely With: Kenya Country Manager; Senior Program Coordinator, Kenya; U.S. and Kenya-based program teams
ROLE PURPOSE
A cancer diagnosis changes more than a body. It can reshape identity, relationships, and a person’s sense of belonging. A Fresh Chapter addresses a critical gap in cancer care by helping people navigate the mental, emotional, and social dimensions of the experience.
The Mizizi & Amplify Program Lead leads the execution and continuous improvement of Mizizi workshops and the Kenya-based implementation of Amplify, AFC’s facilitator training and development model. This is a hands-on leadership role focused on strong program delivery, facilitator readiness and development, practical systems and documentation, and reliable capture of AFC’s impact. First-year priorities include consistent Mizizi delivery, refinement of the Mizizi Manual, and strengthening facilitator and communications systems.
KEY RESPONSIBILITIES
Mizizi Workshop Execution
- Partner with the Kenya Country Manager on workshop location planning, local context, community relationships, and partner handoffs.
- Own the end-to-end execution of Mizizi workshops once locations and partner priorities are confirmed, including preparation, site visits, on-site coordination, follow-up, and data capture.
- Provide supervisory guidance, accountability, and practical support to the Mizizi Training and Lead Facilitator, ensuring effective facilitator preparation, high-quality in-room facilitation, structured debriefs, and appropriate responses to Mizizi Facilitators.
- Partner with the Kenya Senior Program Coordinator on budgets, financial requests, receipts, expense tracking, and agreed operational requirements.
- Ensure workshops have clear roles and strong preparation, and that debriefs, quality concerns, and delivery learning are documented and translated into practical improvements.
Amplify Execution & Facilitator Systems
- Lead the Kenya-based implementation of Amplify across agreed facilitator pathways, in alignment with AFC’s global strategy, curriculum, and quality standards.
- Work with the Global Program Director to translate Amplify priorities into practical local plans.
- Partner with the Mizizi Training and Lead Facilitator to strengthen facilitator readiness, feedback, development, and performance systems.
- Coordinate with the Kenya Senior Program Coordinator where Amplify intersects with Ignite, shared facilitator systems, virtual programming, participant coordination, or cross-program timelines.
- Maintain clear facilitator communication, tracking, growth, and accountability systems, while supporting realistic alumni engagement connected to Mizizi and facilitator development.
Systems, Documentation & Communication
- Lead the refinement of the Mizizi Manual and related program tools, including facilitator guides, workshop agendas, role guides, scripts, debrief tools, and standard operating procedures.
- Ensure program practices, participant feedback, facilitator insights, and team learning are documented clearly and used to strengthen delivery.
- Manage Kenya-based communications consultants or volunteers supporting Mizizi, setting clear expectations, timelines, and deliverables for impact stories, photography, interviews, and other agreed content.
- Liaise with AFC’s U.S. communications team and coordinate with the Kenya Senior Program Coordinator on consent, scheduling, participant follow-up, file organization, and timely delivery of accurate, high-quality materials.
Cross-Foundational & Local Partnership
- Partner with the Kenya Country Manager on local context, resource mobilization, partner commitments, and Kenya-specific organizational priorities.
- Work closely with the Global Program Director to ensure Mizizi and Amplify remain aligned with AFC’s broader program direction.
- Ensure information, responsibilities, and handoffs move clearly across AFC’s U.S. and Kenya-based teams.
- Provide accurate program context, participant insights, and delivery information to support communications, measurement, partner, funder, and organizational planning.
- Surface significant concerns involving program quality, staff or facilitator performance, participants, partners, safeguarding, or organizational risk to the appropriate leader.
DECISION RIGHTS
The Mizizi & Amplify Program Lead will exercise meaningful decision-making authority within agreed program, budget, and organizational parameters for Mizizi workshop execution, Kenya-based Amplify implementation, facilitator readiness systems, direct-report management, program documentation, communications deliverables, and continuous improvement.
They will make recommendations to the Global Program Director and Kenya Country Manager on program plans, staffing and facilitator capacity, significant changes to local delivery systems, and issues affecting program quality or sustainability. Decisions affecting other AFC programs, local fundraising and partner commitments, shared staffing or budgets, curriculum direction, or geographic expansion will be made with the relevant organizational leaders.
QUALIFICATIONS & EXPERIENCE
Required
- Significant experience coordinating or leading programs within a nonprofit, NGO, health, community-based, or social-impact organization.
- Demonstrated ability to manage complex community-based programs from planning and preparation through delivery, follow-up, and improvement.
- Experience managing and coaching staff, facilitators, volunteers, contractors, or frontline program teams.
- Strong project and program management skills, including the ability to manage timelines, logistics, dependencies, competing priorities, and follow-through.
- Excellent written and verbal communication skills, including the ability to create clear plans, documentation, recommendations, feedback, and stakeholder-ready materials.
- Strong operational judgment, cultural humility, and comfort working in a resource-conscious organization where systems are still evolving.
- Fluency with remote collaboration and documentation tools, with the ability to travel regularly within Kenya and collaborate across Kenya and U.S. time zones.
- Bachelor’s degree in a relevant field or an equivalent combination of education and practical experience.
Preferred
- Experience in cancer care, patient support, psychosocial support, public health, peer-led programming, or another relevant community-based field.
- Experience managing facilitators, trainers, peer leaders, or grassroots delivery teams.
- Experience strengthening program documentation, quality, monitoring and evaluation, or ethical community-based storytelling.
- Strong knowledge of Kenyan community-based organizations, health systems, or grassroots program environments, with Swahili proficiency preferred.
CORE COMPETENCIES
- Program Leadership & Execution: Translates program direction into clear plans, roles, timelines, and reliable delivery.
- Systems & Documentation: Builds practical tools and processes that support consistent delivery and reduce reliance on individual knowledge.
- People Leadership & Coaching: Sets clear expectations, builds accountability, and helps others strengthen their judgment and problem-solving.
- Facilitator Development: Supports Training Facilitator in developing facilitator readiness and growth while respecting and drawing on the team’s experience and expertise.
- Communication & Coordination: Writes and communicates clearly and ensures decisions, deliverables, and handoffs move effectively across teams.
- Learning Orientation: Uses feedback, reflection, program data, and facilitator insight to strengthen quality and delivery.
LEADERSHIP PROFILE & VALUES FIT
This role calls for someone who:
- Leads with warmth, clarity, and accountability.
- Is an excellent communicator and clear business writer.
- Is highly organized without becoming rigid and can manage details while seeing how the pieces connect.
- Can support people through emotionally complex work without losing operational focus.
- Values dignity, belonging, and lived experience.
- Manages direct reports effectively while collaborating respectfully across peers, senior leaders, and local and global teams.
- Can translate evolving program practice into clear, usable documentation.
- Is willing to build systems patiently and improve them over time.
ABOUT A FRESH CHAPTER
A Fresh Chapter helps people impacted by cancer around the world navigate the emotional complexities of their experience by providing skills, support, and community so they can reclaim their lives and move forward in meaningful ways.
Through peer-led programs, facilitator training, community-based workshops, and emerging digital initiatives, AFC helps people build emotional awareness, connection, resilience, and a renewed sense of belonging.
AFC works across the U.S. and Africa with a geographically distributed team and a growing network of facilitators, partners, and alumni. As the organization enters its next phase of growth, we are building the leadership, systems, and program infrastructure needed to deepen our impact while remaining rooted in the human-centered approach that defines our work.
Our Commitment to Inclusion
A Fresh Chapter is committed to creating an inclusive and supportive environment that embraces diversity in all its forms and provides equal opportunities to everyone. We welcome all individuals, regardless of income, race, color, ethnicity, national origin, religion, sexual orientation, gender identity, gender expression, age, physical or mental ability, veteran status, military obligations, marital status, and type of cancer or stage of disease. This policy extends to all employees, volunteers, participants, and contractors of A Fresh Chapter. We do not discriminate on any basis protected by law.
- Accommodations: If you need one at any point in the application or interview process, contact lyndsey@afreshchapter.com. Requesting an accommodation will not affect how your application is considered.
- If you don’t meet every qualification: We’d still rather hear from you.
HOW TO APPLY
You’ll be asked for:
- A resume, attached as a PDF
- A cover letter, attached as a PDF
- Four short written responses in the application
Please name your files exactly this way:
- LastName_FirstName_Resume.pdf
- LastName_FirstName_CoverLetter.pdf
We review a large number of applications and consistent file names keep yours attached to the rest of your materials. Applications with mislabeled files may be delayed.
About the cover letter: Tell us why this role. If there’s something you’d like us to understand that doesn’t fit an application form — including a personal connection to this work — this is the place for it.
What happens next: Candidates who advance will interview with our Kenya Country Lead, then with our CEO. Finalists will meet the team for an in-person interview. We’re aiming for a start date in early October.