Our Commitment to Privacy
At A Fresh Chapter (AFC), we understand how important it is to protect your personal information. Whether you’re engaging with our programs, signing up for updates, or making a donation, we want you to feel confident that your data is treated with care and respect.
This Privacy Policy explains how we collect, use, and protect your information—and the choices available to you. It applies to both online and offline information collected by AFC.
Children’s Privacy
Our website and programs are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.
What We Collect and Why
We collect personal information when you voluntarily share it with us. This might happen when you subscribe to our newsletter, make a donation, fill out a contact form, or interact with our website.
The types of information we may collect include:
- Your name and email address
- Your IP address
- Your donation history
We collect this information to:
- Send relevant updates and communication
- Understand and improve how people use our site
- Manage donor relationships and program participation
We may also use cookies or similar technologies to better understand how people navigate our website and to support basic site functionality. You can adjust your browser settings to control or disable cookies if you prefer.
How We Share Information
We do not sell, rent, or trade your personal information. We may share information only in the following situations:
- With trusted service providers who help us operate our programs, website, or donation systems (for example, payment processors or email platforms)
- When required by law, regulation, subpoena, or legal process
- When we believe it is necessary to protect the rights, safety, or property of AFC, our community, or the public
Any third party given access to your information is only permitted to use it to carry out the services they are performing for us.
Where Information Comes From
In addition to what you share directly with us, we may also receive information through trusted third-party platforms that help us run our organization. These include:
- Fundraise Up – for donation processing
- Aweber – for email communication
- Neon CRM – for donor and contact management
- Insightly – for contact and outreach tracking
These services are only given the information necessary to fulfill their specific functions and are not permitted to use your data for anything else.
Data Retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention is required by law. Once the information is no longer needed, we take steps to securely delete or anonymize it.
How We Protect Your Information
We use standard industry practices to protect your personal information from unauthorized access or disclosure. This includes encryption, secure storage, and access restrictions. While no system is ever 100% secure, we are committed to safeguarding your data through both technical measures and internal policies.
Your Choices and Rights
We believe you should have control over your own data. You can:
- Unsubscribe from our emails at any time using the link at the bottom of each message
- Contact us to request access to or deletion of your data
To make a request, or if you have questions about your information, you can reach out to:
Lyndsey Womack at lyndsey@afreshchapter.com
International Visitors
A Fresh Chapter is based in the United States. If you’re accessing our website from another country, please be aware that your information may be transferred to and stored in the U.S., where data protection laws may differ from those in your country.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly. If we make significant changes, we’ll do our best to notify you.
*last updated 09-07-2025